Refund Policy

At Dolcetto, we strive to ensure that every customer is satisfied with their purchase. However, as our products are perishable and made-to-order, we do not offer refunds or returns on any of our chocolates.

Quality Guarantee

We take great pride in the quality of our chocolates and adhere to the highest standards of craftsmanship. If you have any concerns regarding the quality of your order, please contact us within 24 hours of receiving your delivery, and we will do our best to address your concerns.

Damaged or Defective Products

In the unlikely event that your order arrives damaged or defective, please contact us immediately with clear photographs of the product and packaging. We will assess the situation and provide a suitable resolution, which may include a replacement or store credit.

Cancellation Policy

Orders cannot be canceled once they have been processed and dispatched. We begin preparing your chocolates as soon as your order is received to ensure freshness and prompt delivery.

Contact Us

If you have any questions or require further assistance, please don’t hesitate to contact our customer support team.

Thank you for choosing Dolcetto. We appreciate your understanding and support.